FAQ

How is the order packed?

Your order will be carefully wrapped in a polyester transparent bag, and then packaged flat or rolled, depending on the product. We use standard packaging procedures to ensure protection during transportation. 

How is the order packed?

Your order will be carefully wrapped in a polyester transparent bag, and then packaged flat or rolled, depending on the product. We use standard packaging procedures to ensure protection during transportation. 

Do you take orders outside the USA?

Yes, we most certainly do. Please always provide telephone number for outside U.S. orders, along with the shipping address of course. 

Do you take orders outside the USA?

Yes, we most certainly do. Please always provide telephone number for outside U.S. orders, along with the shipping address of course. 

Do you provide a tracking number?

Yes, please visit your order page for the tracking number. The shipping notification should have the tracking number attached. Always follow up the status of your tracking number. 

Do you provide a tracking number?

Yes, please visit your order page for the tracking number. The shipping notification should have the tracking number attached. Always follow up the status of your tracking number. 

Do you accept returns, exchanges, and cancellations?

I gladly accept returns, exchanges, and cancellations Just contact me within: 14 days of delivery Ship items back to me within: 21 days of delivery Request a cancellation within: 2...

Do you accept returns, exchanges, and cancellations?

I gladly accept returns, exchanges, and cancellations Just contact me within: 14 days of delivery Ship items back to me within: 21 days of delivery Request a cancellation within: 2...

Ordering Time Frame Schedule

❤ Wedding Off-Season  Our typical production time outside the wedding season for all products is 3 weeks. This includes time for you to submit all of the information, review the proof,...

Ordering Time Frame Schedule

❤ Wedding Off-Season  Our typical production time outside the wedding season for all products is 3 weeks. This includes time for you to submit all of the information, review the proof,...

How long before our event should we order?

We recommend a minimum of 9 weeks before the wedding or anniversary day. Give yourself plenty of time to look at all the options and talk to your officiant where...

How long before our event should we order?

We recommend a minimum of 9 weeks before the wedding or anniversary day. Give yourself plenty of time to look at all the options and talk to your officiant where...

What is the typical process for ordering a Ketubah?

How to Order a Ketubah   ORDER & PURCHASE Submit our Order Form www.onceuponapaper.net/pages/order to collect all the needed details, and then purchase the Reserved Listing prepared for you. Or you...

What is the typical process for ordering a Ketubah?

How to Order a Ketubah   ORDER & PURCHASE Submit our Order Form www.onceuponapaper.net/pages/order to collect all the needed details, and then purchase the Reserved Listing prepared for you. Or you...

Trilingual Ketubah and other language ketubah examples by ElenaBerlo OnceUponaPaper

Because couples are asking to see examples of Ketubah made in three languages, we've made this quick post showing possible layouts, designs. 

Trilingual Ketubah and other language ketubah examples by ElenaBerlo OnceUponaPaper

Because couples are asking to see examples of Ketubah made in three languages, we've made this quick post showing possible layouts, designs.